So, it's rainy season. Not to complain,
dear subarctic followers, but I have a singular talent for choosing to wash and
hang my clothes at the most inopportune times. We typically have showers during
the evening and into the morning. The second it's sunny, I beat feet to get
everything smelly soaked, scrubbed, and ready for the line, by which time storm
clouds typically roll in. Extra rinse cycle, I guess?
I think
something we Ilula Friends try, and sometimes fail, to be cognizant of the
legacy we leave here. For the sake of metaphor (and at the risk of sounding
conceited) I look at our visit as a burst of sunshine. We arrived energized,
ready to make a difference, and were simultaneously overcome by how under-resourced
our Tanzanian friends are, and how very much they are able to do with what they
have. Everything we see is tainted by our experiences in the American
healthcare system, which can build a basis for collaboration and innovative
ideas, but can devolve into judgment and despair.
From an administrative standpoint, Cindy,
Danny, and I have been daunted and energized by opportunities to improve
patient medical recordkeeping and inventory management. It took about a week to
gather all of the information necessary to determine our direction: we met with
the administrator, CFO, pharmacist/med supply manager, and recordkeeping staff.
My moment of shock occurred when we walked into the medical record room to find
patient files stored in bookcases to the ceiling, and piles on the floor. The
horror! We are working through what it will take to make these processes electronic,
and cut down on the ingenious, but time-intensive paper systems.
Something I’ve struggled with personally
is finding ways to contribute to making improvements while I am here that will
be sustainable into the future. For instance, I’m hoping to reorganize and compile
patient records to come up with a searchable master list for medical records
staff to use to identify patients. While it will be a time-consuming project,
it’s something I can finish in the next three weeks. It gets sticky, however,
not being 100% certain that: A. it’s formatted in a way that is useful to
staff, and B. they’ll even be willing to abandon the paper register.
Now that we all have some understanding
of how the ILHC operates, we’re beginning to decide how to leave our marks - to
somehow repay these wonderful people for all they’ve taught us by offering our
own unique piece of expertise. It’ll continue to be a struggle to realize that all
may seem easy and straightforward while we’re here, but we will largely be
absent for the implementation struggles that accompany any change. If we don’t
do a good job of designing our programs, it will be very easy for things to
stay the way they are. That’s why it’s important to take advantage of the
sunshine, but to realize that rain will come.
Beautifully written and understood on your part. Anne, when you come back in a year or two, you will have an opportunity to see the implementation! (and you WILL be back!)
ReplyDeleteThe only hubris I can think of is not including the ILH staff at every point. Just ask me my failed projects that still sting! But I keep coming back.
We're so proud of you, dear Anne, and of the group you are with. Be assured that God is with you, and you are all in our prayers! Love from Aunt Jane
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