Third Annual Ilula Minnesota International Healthcare Conference

Thursday and Friday were devoted to presenting our third annual Ilula Minnesota International HealthCare Conference.  Starting in 2014, Shoulder to Shoulder has presented the annual conference for our colleagues in Tanzania.  All our presenters did a great job and all the healthcare professional teams that attended gave positive feedback and will return to their hospitals with quality improvement plans to implement based on what they learned.

Our first course was presented in January 2014 with 30 attendees.  Based on extremely positive feedback from the initial conference, our partners in Tanzania encouraged us to significantly expand the conference to offer this educational experience to a much larger audience of caregivers.  As a result, we expanded the 2015 conference to include all 28 Southern Zone Lutheran Hospitals and hosted 100 professionals.   From each hospital we invite one doctor, one nurse and one pharmacist.  This year we are also partnering with Global Health Administration Partners to provide education to Hospital Administrators at each hospital.

Our conference is based on 5 principles:

1. Lifelong Learning.  We believe all professionals should contribute to a culture of learning and continuously learn to improve our practice.  We include students and residents in preparation and presentation of the conference.
 2. Interprofessional teamwork.  We include nursing, pharmacy, administrators, and physicians in both the attendance and presentations.  We emphasize teamwork throughout the conference.  We each bring unique knowledge and skills to share; specifically Tanzanian presenters emphasize tropical medicine and HIV, American presenters emphasize the growing global problem of chronic and non-communicable diseases.
3. Mutual Respect.  We emphasize the ability for all our participants to teach and learn from each other, in spite of our differences in practice setting, culture, and socioeconomic situation.  We include local leaders in planning the conference and select topics based on feedback from participants.  Presentations are delivered by both US and Tanzanian professionals.  We adhere to the highest international standards in the preparation of the educational content and accreditation of the program.  The program is based on a foundation of a longstanding and ongoing relationship.
4. Continuous improvement.  Learning should drive improvement in practice.  We include planning sessions for participants to complete planning documents based on learnings to institute improvement plans upon returning to home hospitals.
5. Sustainable Impact.  We believe that education and improvement are some of the most valuable ways to promote a sustainable positive impact on the health of our partners’ communities.

Our conference is accredited by the Education Department at the HealthEast Care System to provide participants with CME credits for participation in this program, and the University of Minnesota International Medical Education and Research Program.

Funding for the course is provided through generous contributions from several foundations and individuals.  All funds raised go entirely to hosting the conference, and support for local Tanzanian staff to attend, including meals, travel and lodging expenses.  We want to thank all our donors including Global Health Ministries, The Peter King Family Foundation, Dale and Patty Anderson, Arlene and Dave Tourville, and others.

The Rainy Season in Tanzania

The rainy season has come early this year to Tanzania.  My guidebook says the typical season starts in March, peaks in April, and ends sometime in May.  Storms here can blow in with nearly no warning sending everyone scrambling for cover or to collect their half dry laundry from the lines.  Our rain buckets and barrels are constantly full, any water we use to wash our clothes or hair is replenished in no time.  The hospital laundry is washed by hand.  Women here soak and scrub the linens then hang them out to dry.  I don’t know when they are finding time lately to finish all their work with the wet weather.  When everything is suitably dry the women take them down from the lines an iron all the sheets then fold them precisely into impossibly small bundles.  I’m sure the local farmers are happy with each new shower but so are the mosquitoes.  Their numbers seem to be on the rise lately.  It can be hard to treat patients with malaria and mosquito borne viruses without a little paranoia creeping in. 

The conference is now over and we are looking forward to an upcoming Safari at Ruaha National Park.  Stay tuned to this blog and your Facebook feed for the flood of pictures that are on the way as surely as more rain.

Changes and No Changes

I have been coming to Ilula since 2006, before it became a hospital when it was still Ilula Lutheran Health Center. The changes since then are visible and palpable! The most visible are the buildings. In 2006, the surgery center was new. Now there also is a new laboratory, a new casualty and x-ray building, a new nursing school with dormitories and cafeteria and guest houses. These buildings we're funded by Shoulder to Shoulder and the Peter King Foundation.

In the same 10 year period, the hospital also built an Internet cafe, converted the old x-ray buildin to serve the new Hypertension and Diabetes clinic and is in the process of rebuilding the private wards to increase revenue and serve more affluent patients.

The palpable differences are in attitude, patient care improvements and staffing. In 2006, the Health Center was staffed by 1 Medical Officer (MD equivalent), 2 AMO (assistant medical officer), and 3 Clinical Officers (equivalent to a nurse practitioner). They did emergency c-sections because it was necessary to save lives. Today there are 4 Medical Officers, 2 AMOs, 5 COs and 3 ACOs (assistant clinical officers). C-sections are routine with approximately 1 per day - yesterday there were 2.

The hospital administrator, who had no specialized training, has now received his masters in hospital administration. The hospital management team is well defined (Medical Director, nurse matron, finance director, chaplain and administrator) and meets weekly to discuss and solve issues. A quality improvement plan has been developed using a government-provided self-assessment tool.

Sanitation and infection control processes have improved, although as in the US, doctors and nurses don't always wash their hands between seeing patients. Under the leadership of Dr. Savelo, the new Medical Director, morbidity and mortality meetings have begun to enable learning from poor patient outcomes. For example, the recent organophosphate poisoning will not soon be forgotten and we suspect the Tanzanian clinical guidelines will be consulted more frequently. It is unknown whether different actions would have saved this individual or not, but it will surely save future patients because organophosphates are a common pesticide used in this largely agricultural region.

Today, as visitors, we have more available to us. Anna, a local restaurant owner, closes her restaurant while we are here and supervises a crew of 4 other women who cook for us and clean the main guest house. We have a remarkable array of food dishes, including an "out of this world" mushroom sauce are with fresh squeezed coconut milk (hand squeezed - not from a can!).

Some things don't change - the kind-hearted people, the beautiful view and cooking over a charcoal fire (even baking a yeast based whole wheat bread is done over charcoal).

********Posted by Cindy Wilke, Director of Global Health Administration Partners***********

19/1/16

This morning Aaron gave a little talk on organophosphate poisoning at morning report. It was a delicate subject because the evening before a patient had died from organophosphate ingestion. However, I think it was well received by the Tanzanian staff. Although they aren't well acquainted with the idea of a morbidity and mortality meeting, I think it was a useful conversation to have. In the US we use M&Ms as a way of internal quality improvement to learn from our mistakes. We hope we can inspire a culture of teaching and continual learning here that will be locally led and sustainable. 

After rounds Hindi, Katie and I prepared to go on mobile reproductive and children's injection rounds at a town about an hour away. Around 930 we packed into the Land Rover used for palliative care and started out on the road to Image. We had a few stops along the way to pick up some nurses as well as some women and children who hitchhiked in the back of the truck with us. After about an hour and a half of driving on the muddy red dirt roads we arrived at the village. We were at the base of the mountain we can see in the distance from our house and the scenery was incredible. Outside there were babies and young children being weighed from a scale hanging from a tree. The babies were put in katangas to be weighed and the small children in overalls. Our injection clinic was held in a small building off the side of a church. The patients came in one by one with their cards listing their previous injection dates. I was surprised that the immunization schedule was very similar to that in the US and most of the babies were well nourished. A couple women came in for depo-provera injections as well. They ranged in age from 20 to 40 and all had other children. Despite the language barrier we learned a lot of Swahili phrases from the nurses running the clinic and were impressed with their efficacy. After a couple hours we packed up our supplies and headed back to drop the nurses off and periodically stopped to drop off the other hitchhikers who were going in the same direction. 

In the afternoon a few of us went back to the hospital to check on a infant who was admitted earlier with severe dehydration and a fever. After examining him we called the clinical officer on call and suggested some medication additions and oxygen to possibly improve the patient's chances of recovery. The only thing we can hope for now is that he makes it through the night. We have to treat most infectious processes here empirically due to our laboratory capabilities. With broad antibiotics, IV fluids, and corticosteroids we hope we are covering most diseases that could be causing the baby's severe condition. 

The evening was consumed with walks and dinner with the hospital administrator, Kikoti, as our guest. Ken Olson also arrived today so we had a full main house. Anna, our cook, made an excellent dinner again and we spent the rest of the night talking about our day and experiences. 

Making Hay While the Sun Shines...or hanging laundry before the torrential downpour

So, it's rainy season. Not to complain, dear subarctic followers, but I have a singular talent for choosing to wash and hang my clothes at the most inopportune times. We typically have showers during the evening and into the morning. The second it's sunny, I beat feet to get everything smelly soaked, scrubbed, and ready for the line, by which time storm clouds typically roll in. Extra rinse cycle, I guess? 

I think something we Ilula Friends try, and sometimes fail, to be cognizant of the legacy we leave here. For the sake of metaphor (and at the risk of sounding conceited) I look at our visit as a burst of sunshine. We arrived energized, ready to make a difference, and were simultaneously overcome by how under-resourced our Tanzanian friends are, and how very much they are able to do with what they have. Everything we see is tainted by our experiences in the American healthcare system, which can build a basis for collaboration and innovative ideas, but can devolve into judgment and despair.

From an administrative standpoint, Cindy, Danny, and I have been daunted and energized by opportunities to improve patient medical recordkeeping and inventory management. It took about a week to gather all of the information necessary to determine our direction: we met with the administrator, CFO, pharmacist/med supply manager, and recordkeeping staff. My moment of shock occurred when we walked into the medical record room to find patient files stored in bookcases to the ceiling, and piles on the floor. The horror! We are working through what it will take to make these processes electronic, and cut down on the ingenious, but time-intensive paper systems.

Something I’ve struggled with personally is finding ways to contribute to making improvements while I am here that will be sustainable into the future. For instance, I’m hoping to reorganize and compile patient records to come up with a searchable master list for medical records staff to use to identify patients. While it will be a time-consuming project, it’s something I can finish in the next three weeks. It gets sticky, however, not being 100% certain that: A. it’s formatted in a way that is useful to staff, and B. they’ll even be willing to abandon the paper register.

Now that we all have some understanding of how the ILHC operates, we’re beginning to decide how to leave our marks - to somehow repay these wonderful people for all they’ve taught us by offering our own unique piece of expertise. It’ll continue to be a struggle to realize that all may seem easy and straightforward while we’re here, but we will largely be absent for the implementation struggles that accompany any change. If we don’t do a good job of designing our programs, it will be very easy for things to stay the way they are. That’s why it’s important to take advantage of the sunshine, but to realize that rain will come.

The Rhythm of Life

There is a rhythm to life here in Tanzania that we are beginning to understand.  There is the usual chaos of getting plugged into our work here coupled with a daily dose of uncertainty of when and if things will actually happen: when will rounds start, what medicines and lab tests are available, etc.,.  Fortunately, we are learning to adjust. Even the unpredictable has a degree of predictability to it.  It will rain, we just don't know when.  And, we know the rain will stop…eventually.   Dr John Kvasnicka arrived in Iringa on Saturday and will get to Ilula,; we just don’t know exactly how.  We may meet Dr Ken Olson on his drive past Ilula to Iringa—or we may not.

We did abbreviated ward rounds on Saturday morning to check on several patients.  A small group went on home hospice visits and we received an orientation to the lab.  Surprisingly, they can do rapid hepatitis B, hepatitis C and rapid malaria tests here in addition to rapid HIV tests and VDRLs for syphilis..  They are able to do CD4 counts when reagents are in stock—we just don’t know when supplies will be available.

We have two confirmed cases of syphilis on the ward.  We really never see this back in Minnesota.  Syphilis has protean manifestations that can affect every body system.   Now we think we see syphilis everywhere: the macules on the soles of a patient’s feet;  a tongue lesion could be a classic mucus patch. Maybe one patient’s condyloma accuminata is actually condyloma lata.  We just don’t know for sure.

For we at Shoulder to Shoulder, there has been 8 years of uncertainty about the status of the nursing school: when will construction be completed; will it pass inspection and be certified by the government; what will the quality of instruction be?  But, delightfully, the school is now open and classes are in session. The nurses in our group have observed classes and think the quality of instruction is excellent.  The King Family Foundation, Dr Gary Moody, Lamont Koerner and everyone involved with STS should take pride in this accomplishment: an exercise in hope, persistence and uncertainty spanning all of those years.  We have made friends with the nursing students and have had several didactic discussions with them.  We distributed the quilts made by church groups in the St Paul area to the students and instructors today.  Last night Caity, one of our Pharmacy students, and Sara, a nurse organized a game night with the nursing students where we played charades and had a Glee-style “sing-off.” (I think we lost!)

Last week we were asked if we had a song to sing: I had neglected to warn our group that this might be requested of us so we had to punt.  But now we are prepared: we have organized a song for today (Sunday): an old Three Dog Night song, “Joy to the World” (“…Jeramiah was a bull frog…”!).  Our group members in my age demographic take comfort in knowing all of the words to a song that our younger group members have chosen to perform.  So, there will be singing today. We just can’t guarantee  the singing will be any good.

Randy

Community Unity

Imagine a place where the sick have little resources and the access to medical care is separated by distance, finances and medical providers. This is Ilula and its surrounding regions. Despite these barriers to medical care the beautiful people of Tanzania have come up with innovative, efficient and inspirational measures to help counteract this medical deficiency.  Since the time that our interdisciplinary group arrived in Ilula the most apparent ambiance was the community unity that this village has. The medical directors and officers of Ilula Hospital greeted us graciously. We were regarded by community members as healthcare workers who were looking to make a difference and lend a helping hand to the hospital. As we became oriented to the hospital grounds I was actually surprised to see how well the hospital runs considering the circumstances that constrict the quality and standards of care that are usually seen in the US. We have had the opportunity to work in a variety of settings including the inpt wards, outpt clinics, continuity clinics such as HIV clinic and DM/HTN clinics, maternal wards and a variety of others. The most inspiring feeling that I have after working in any of these settings is the impressiveness of how well the system operates for them. Yes the standard of care from the infectious disease, medical informatics and diagnostic capabilities standpoint is nowhere near that of the developed world. However, with simple organizational techniques, optimistic sanitary techniques and a hopeful stock of medications it seems that the overall care rendered is actually quite effective, efficient and works very well for a rural setting. One specific example that I can expand on was an experience that I had today. If you can believe Ilula Hospital has a palliative care program! I had the opportunity to go with a Medical Officer to a small remote village up in the mountains, about a 45 min drive from the main campus. There was a lady who had her left lower limb amputated secondary to a cancerous process. She is now immobile and is on palliative care for chronic pain. This was an eye opening experience for me because if this were a pt back in the US she most likely would not be on palliative care; we would most likely be able to offer supportive services such as PT/OT and provide mobility devices. On the flip side I was happy to know that comfort cares can be provided here in TZ.  On these palliative care visits there is a priest that usually attends as well which from a patient care perspective I’d say it’s almost necessary. Ilula and Tanzania in general is a very spiritual country. It seems that religion is the vector that is used to bind and solidify the community. The whole town will attend Sunday services and from attending these services myself I am able to see that the church is used to unify the community, to purge emotional/physical hardships and to enlighten and uplift your spiritual wellbeing. I look forward to the upcoming experiences that are yet to come here in Tanzania. I never knew that this experience could be so motivational for me to try and strive to give to communities that are remote and far from me. Realizing that in someway each human being here on this planet is in someway connected and in some form can be touched by other peoples efforts gives me hope that each one of us will take the initiative to try and make a difference in this world.       

*************** This is Rishi's post *************